The success of a person or a team is never obtained easily by one word or one action, but by continuous efforts other than one’s own strength.
Valat Odemis, one of DWIN’s partners in Turkey, is a senior engineer of a solution provider in Turkey and is proficient in four languages. In 2020, when he did not have full contact with our company’s products and understood our products, he directly purchased 120 pieces to start testing, and at the same time completed the learning and testing of DWIN screen in only one week. But in fact, it is not easy to develop and learn DWIN screen in a short period of time, including GUI learning and OS development learning. Although the GUI is 0-code develop, it is necessary for customers to complete the learning of all controls (including 12 touch variables and 38 display variables) according to the DWIN development guide, and at the same time be able to apply them to practical applications; OS development requires customers can have capabilities of code development.
In the first year of cooperation, the number of new customers reached 57, mainly because Valat Odemis published technical posts and product posts through personal blogs and social accounts to attract customers to find them.
Because of its excellent technical capabilities, Valat Odemis published videos on YouTube including OS development and Modbus communication project development, providing online technical support to customers, thereby facilitating customers to complete testing and place orders in batches.
YouTube link: https://www.youtube.com/playlist?list=PLOXm2aM9MNrUdrcYrHQSTBf4Me11bLvp5
Onder Kaman, a partner with 30 years of R&D experience, understands technology and DWIN screen, and also be familiar with local customer resources in Turkey. In the process of working alone, he directly found a well-known local distributor in Turkey, introduced DWIN’s company size when visiting the customer, and demonstrated the basic operation of DWIN T5L screen. After gaining the trust of the customer, the customer made the first batch order for 130,000. But is the process behind it really that simple? Not really.
Onder Kaman, who understands that it is not easy to close a deal with a customer, not only persists in learning about DWIN screens, even late at night, he still gives DWIN presentations to persistent customers and trains them on how to use DWIN screens, and also visits customers to help them deal with technical problems they encounter in order to deepen their trust in DWIN screens.
While having stable customer resources, he also do not forget to continue to develop new customer resources. In recent years, due to the impact of the new crown epidemic, customer resources have declined, but Onder Kaman has made initial contact with customers through various channels: Youtube, Linkedin, customer introductions, etc., and the effect is remarkable!
DWIN’s ability to gain a foothold in overseas markets is inseparable from the persistence and hard work of developers like Valat Odemis and Onder Kaman. DWIN will also continue to develop and innovate to provide customers with more high-quality products and perfect services.
Post time: Dec-17-2022